If you want to feel mentally drained and have no friends, this will do you fine. - One of the Sheep Ingenico Employee Review

1.0
20 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Secure job. Good friendly staff.

Cons

Over complicated systems from the Stone Age make tasks take 80% longer than they should. Shift patterns make you feel like you work all the time. Although the job is not difficult, keeping focused and able to complete the million things per call can be extremely draining. Over the top quality scoring for a support company. (A emergency service call handler would receive less strict call scoring). High turnover of staff. No realistic career progression.

Explore other reviews about Ingenico

5.0
24 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Flexible work culture helpful team

Cons

No cons as of now

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Ingenico Response
1y
Thank you for your honest feedback.
3.0
1 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team members who are willing to answer questions and provide guidance. The environment offers valuable insight into how large scale payment systems operate, which is beneficial for anyone interested in fintech or enterprise technology.

Cons

The internship-to-full-time pipeline lacks structure and transparency. Interns were told entry level roles would open, but timelines and follow through were unclear, leaving many in extended intern positions without defined conversion pathways. There appears to be an overreliance on long term interns as cost effective operational support rather than investing in structured development and conversion planning. Some interns remain in role well beyond a typical internship cycle, creating uncertainty around long term stability. Communication around hiring forecasts and headcount planning can feel overly optimistic. Expectations may be set publicly, but updates on budget constraints or shifting priorities are not communicated with the same clarity. Career progression for early talent is ambiguous. Without proactive sponsorship and clearly defined benchmarks, interns may struggle to understand what tangible milestones lead to permanent placement.

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