Initially, very excited about new knowledge, new experience of remote work, but have become very discouraged with manage - Remo Inovalon Employee Review

2.0
24 Sept 2011
Recommend
CEO approval
Business outlook

Pros

I do like the ability to work from home. I have met some very bright and interesting nurses from all over the eastern and southern USA via telephone and have learned some new skills involving ICD-9 coding.

Cons

Unfortunately, communication is definitely one way. The President sends out lengthy and wordy messages about this, but provides no means for remote staff to honestly evaluate the company. Quarterly meetings are held by middle management which is admirable, however, no results have ever been implemented or answers that are promised never arrive. HR promised at the last three meetings that news on benefits for remotes would be announced at the end of the third quarter. We are there and, of course, no news. Training at all levels is very poor. There are some very qualified people I believe, but they are not in position to exact change. Yearly reviews (for salary increases) have recently been postponed for 3 months!! I have never had this happen in any company. Also, be prepared to do a lot of work on your own for which you are not paid (record-keeping of notes and weekly training, daily flowsheets, expenses for paper,printing, phone calls, use of personal computer) Many employees work flexible hours, but others cannot - very unequal treatment.

Explore other reviews about Inovalon

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid, great commission and salaries

Cons

Best place Ive ever worked

1.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company was a great place to work under the leadership of its founder and CEO. It offered strong products, a positive culture, and exceptional sales leadership. However, after the founder and president departed, the company’s direction and leadership changed significantly, impacting the overall employee experience.

Cons

Since the leadership transition, the focus appears to have shifted away from employees and more toward financial performance and investor perception. The company has gone through multiple rounds of layoffs, while at the same time hiring sales representatives who often seemed underprepared for the role. Much of the enablement function was reduced or eliminated, with an increasing reliance on AI-driven solutions. Leadership within my department was challenging (toxic). There was a noticeable tendency to favor individuals brought in from a previous company, which negatively impacted morale and team dynamics - leadership was clueless . The leadership style often came across as inflexible, with limited openness to alternative perspectives or collaboration. It was a “I know best because I’m so experienced so it should be THIS way” mentality . As a result, cross-functional relationships suffered (sales leaders didn’t respect dept leadership) and there was little partnership with sales leadership to reinforce training and enablement initiatives. One bright spot was the Sales Engineering organization. The team was highly skilled, well-respected, and led by an exceptional leader who fostered a strong culture and delivered real value to the business. Overall, while the company offers solid products and has talented people in certain areas, the culture, leadership decisions, and ongoing organizational instability make it difficult for me to recommend as a long-term career destination.

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