Reasonable expectations, exciting problems, decent culture, mixed talent - Staff Machine Learning Engineer Instacart Employee Review

4.0
30 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Pretty good work life balance and remote friendliness. Bureaucracy isn't too bad for size and finding your own impact is heavily encouraged. Company leans in hard into AI.

Cons

The company isn't that meritocratic these days---everyone's outcomes are sort of compressed. Leadership is respectful these days, but running a bit short on exciting ideas.

Explore other reviews about Instacart

5.0
10 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good pay Your own boss Your own hours

Cons

Slow at times Weather is bad at times

2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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