Will scam you and ignore the problem after you bring it up to them - Anonymous employee Instacart Employee Review

1.0
4 Jun 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Its pretty flexible if hours are available -Can cancel a shift 24hrs in advance

Cons

-If your friend signs up when it says $2000, and it drops to $1000 while they work (like 20hrs into the 40hrs), you won't get the $2000. Misleading and dishonest. -Had an issue with the referral bonus and I guess they don't like criticism because they just ignored the problem and basically took away the ability for me to have a referral bonus at all anymore. (everyone in the store has the ability to get $1000, mine is $25). So basically they're children and threw a tantrum cause we called them out so we get $25 if we refer a friend unlike other shoppers would get $1000. We know this cause everyone else has $1000 and we the two people who were in the middle of this both only have $25. -You're timed for orders and often it's not enough time and it makes you do a worst job just because you want to make the time. So you're doing a good job if you're going fast not if you're getting the right items for the customer. -There are almost never any hours to pick up or even given out -The app is trash Beyond disappointed with instacart, they lied about the referral bonus and when was brought it up to them they just ignored us and tried to make us go away.

Explore other reviews about Instacart

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

good place to work just need to figure out navigating politics at times.

Cons

have a little more structure but this was a long time ago

3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

You choose when and how long you work, If you get the Instacart Shopper Card they promote, your earnings are deposited within minutes.

Cons

Before the Iran war, I was making about $10/hour - not that great. Since gas has increased in price, I'm very careful about the jobs I accept so I don't spend $5 or more on gas for a batch.

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