Pros
The idea around their service is great....if it was ran by people who care about their customers and employees.
Cons
Instacart is only in business to use people. They do not support their drivers. They throw them away like trash and just replace anyone who questions their tactics. Instead of listening to their people who are on the ground level with real insight on how to make their service even better. They ignore those people and get rid of them for being engaged. This company’s practices show they are not focused on creating a quality service but instead just milking people for as much money as they can. They milk their shoppers for everything they can. They have zero concern about taking care of the customers who use their service. Just try and get a refund for non-purchased items and you’ll see what I mean.