Instacart has no loyalty or empathy - Process Owner Instacart Employee Review

1.0
22 Feb 2024
Recommend
CEO approval
Business outlook

Pros

It was fun when we started

Cons

They can’t keep any steady management which results in dim wits being hired and being tasked with the decision of whether or not other people are employed. If anyone could please explain how it makes sense for the employee who was apart of deciding who there as the new manager ends up being fired by said manager. I literally trained the new manager. And she took a giant dump on me literally.

Explore other reviews about Instacart

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and independent work environment with good earning potential during busy hours.

Cons

Pay can vary by day and vehicle expenses like gas and maintenance add up quickly.

2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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