Good to employees - Customer Service Representative Instacart Employee Review

5.0
22 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Very supportive overall & good pay

Cons

Layoffs were unexpected and left me in a tough place

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5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and independent work environment with good earning potential during busy hours.

Cons

Pay can vary by day and vehicle expenses like gas and maintenance add up quickly.

1.0
9 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Daily Pay or weekly Flexible schedule

Cons

Customer service is terrible. No way to verify your income. The site is down and customer service will not help. You solve your situation. Also there is not a customer service or corporate phone number. To call when you have a serious situation!!!!

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