Horrible - Customer Service Instant Financial Employee Review

1.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Underpaid and overworked all the time

Cons

Everything is a con with this company

Explore other reviews about Instant Financial

5.0
17 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Instant is filled with smart, driven people who truly care about helping frontline workers access their pay when they need it most. The mission is inspiring, and you feel the impact of your work every day. The culture encourages freedom, flexibility, and accountability. You’re trusted to do your job and deliver results. As a startup, there’s plenty of opportunity to wear many hats, collaborate cross-functionally, and move fast. It’s a great environment if you enjoy versatility, challenges and problem solving.

Cons

Like most startups and lean teams, things move fast and the to do list is never ending. You really have to focus on doing what's most impact or you will get caught up doing busy work.

4.0
2 Mar 2025
Recommend
CEO approval
Business outlook

Pros

- On a sea of RTO uncertainty, Instant is still committed to remote work as the norm - Cool tech to work with - Very close-knit group of individuals, you will learn a lot - Has a very relaxed PTO policy (within reason) - Full health, dental and even vision benefits - 401(k) contribution match available

Cons

- No bonus, stocks or any other compensation besides your base salary - Raises have been lackluster (or inexistent lately)

See reviews by: Helpful|Rating|Date|All