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Instinct Laboratory

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A workplace culture that is detrimental to growth - Research and Fieldwork Executive Instinct Laboratory Employee Review

1.0
23 Oct 2019
Recommend
CEO approval
Business outlook

Pros

- Clean, open plan office - Friendly and welcoming team - Opportunity to work with global brands

Cons

The impact that instinct laboratory’s workplace culture had on my mental well-being and sense of worth is difficult to put into words. When I first started at Instinct, I was incredibly highly motivated and excited about starting my career. My experience at Instinct not only left me feeling completely let down, but stripped me of so much of the self belief and positive mental outlook that I had built up from years of accomplishments. It’s difficult to articulate what is so toxic and detrimental about the workplace culture at Instinct, but here are just a few of the most crucial points: - Very poor delegation of duties and extreme micro-management. Employees are not trusted to communicate with clients and work is usually completely changed by management, with absolutely no feedback as to what could be improved in the future. This is not because staff are incapable (in my new job I speak with clients on a daily basis and write proposals for six figure projects with little to no editing), it’s because of management’s inability to let go. - Complete lack of feedback or employee reviews. In the year that I worked at Instinct, with the exception of one review (after two months), I had absolutely no opportunity to discuss my progress with any manager. Despite asking for my six month review, it never happened. This is absolutely detrimental to personal development and leaves employees feeling completely lost. - Pointless tasks that add no value to the business: for much of the time I spent at Instinct, myself and the research team were carrying out tasks that were a complete waste of time and energy. For example, four members of staff all spent an entire month creating materials for workshops that never took place. This leaves employees feeling devalued and demotivated. - No proper training and absolutely no investment in personal development. I asked for one day off to go to a free consumer insight conference in London - offering to pay for my own travel, accommodation and expenses - and was told no. Other cons include: - Poor kitchen facilities (nowhere to heat food) - Lack of flexible working - Lack of company perks and benefits (e.g. minimum holidays and pension, no sick pay) If you aren’t interested in personal growth and development and are happy to go to work, do very little and get paid- this is the job for you. However, if you are a young person wanting to grow a career, don’t make the same mistakes as I did and get drawn in by the impressive office and quirky decor.

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Instinct Laboratory Response
6y
Dear Former Employee, Thank you very much for taking the time to leave your comments about your experiences at instinct laboratory on Glassdoor. Employee feedback is invaluable to us and, had you raised any of these issued while you were with us, we may have been able to tackle them directly at the time. Of course, we will integrate them into our management review process and I am sure that there are elements that we can address. I am sorry that your things did not work out as we would have both hoped with your role and I can see that this has caused some upset. Indeed, as we must always support our clients with the highest standard of work and thinking, this can sometimes be demanding. It is a challenge that many of our employees thrive on and this really does give the opportunity for them to progress their careers, supporting some of the world's most significant blue chip businesses with dynamic and fast paced projects. While I can recognise some elements of your review and will work with our management team to address them, I do have to question many of the comments that you have made. While it would not make sense to address each of them here, by way of an example, we conduct reviews with all of our employees at least twice each year (and more frequently where appropriate) and each person in our business agrees development targets with their line manager who shares equal responsibility for achieving them. It is simply untrue to suggest that there is no feedback when this is readily available across our business. Thank you again for your feedback and we would like to wish you the best of luck in the future.

Explore other reviews about Instinct Laboratory

4.0
24 Feb 2020
Recommend
CEO approval
Business outlook

Pros

Some of the best opportunities of my career so far have come from instinct laboratory. The company is a forward thinking organization, with a list of clients that most firms would die for - working with these brands at such a stage in my career was unprecedented and I valued the experience immeasurably. International travel was a given and I have been fortunate enough to speak to well respected business leader throughout Europe. This experience has been vital to me in my current job. Obviously the offices are world class and they provide a warm environment with friendly people to work in, something I currently miss!

Cons

One of the main downsides is the hours you have to have to work, deadlines have to be met and this can often lead to extended working hours. I guess it comes with the responsibility of speaking to important brands and comes with the nature of the projects. Occasionally I have had to work weekends if travelling internationally, but this was always compensated with a day or two off during the week.

3
5.0
10 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Instinct Laboratory is a one of a kind place to work as you can't come into it assuming you're fully developed and ready for this type of work. This is a company that will constantly push you to work harder and take on new responsibilities in order to find out just how much more you can do.

Cons

You can sometimes feel initially overwhelmed when starting a new project, and there is a strong element of figuring things out for yourself over ensuring everything's clear and explained. However this does help encourage you to be a proactive thinker and to take more risks.

2
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