Pros
I worked at ITC for most of the last decade and I witnessed tremendous growth. It is an organization that truly cares about its clients and the people who work there. The leadership has a strong moral compass and always makes the effort to do what's in the best interest of the company, the client and the employees. There's no perfect place to work or perfect work environment but ITC did a great job of trying to create an environment where good ideas can grow. The CEO and all of the leadership have an open door policy for ideas and complaints. They really do listen. They have really good benefits & a competitive pay structure. Depending on your position they have also have flexible work hours.
Cons
Things sometime take longer than you would think to get done. Departments are somewhat silo'd Communication between departments and communication to the clients needs to improve. Internal technology needs to be updated to improve the Sales & Customer Service environment.