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Intact Insurance UK

Part of Intact

Engaged employer

Awful place - Customer Manager Intact Insurance UK Employee Review

1.0
28 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Free coffee machine. Nothing else

Cons

Unachievable targets. Atmosphere of paranoia. Shifts are changed at whim of management. Very shady data collection demanded on existing customers for up sell and cross sell. Ponderously slow old systems. At renewal of policy there's ALWAYS discount available but this is only given if demanded- hardly a decent way to treat long term customers. Worst atmosphere I've ever worked in a varied 20 year career. Management is a clique far more interested in impressing each other than providing good service or supporting staff stretched paper thin with their unreasonable and incessant demands.

Explore other reviews about Intact Insurance UK

5.0
4 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Great company 401k match is great for the market

Cons

No cons besides its a start up

3.0
25 Jul 2014
Recommend
CEO approval
Business outlook

Pros

Great people, there is almost always someone there to help you when you have questions. They tend to usually work the schedule around other commitments that employees have except during during busy season

Cons

They do not pay attention to problems that arise between employees and management at times and sometimes management involves itself in the problem and makes it worst. They are not big on seniority as the company has fired people that have worked here for more then 8 years. And it's a very repetitive job with little to no chance of moving up in the company

2
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