Not Worth it - Customer Service Team Lead InteLogix Employee Review

2.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros, do better

Cons

Limited benefits Limited PTO Limited holiday days and pay No over time unless beneficial to company If you know how to do your job too good they will wear you thin and put you on different tasks with no additional pay TLs get paid the same as bilingual agents

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InteLogix Response
2mo
Thank you for providing your feedback. We’re sorry to hear that aspects of your experience, including benefits, PTO, and compensation, did not meet expectations. InteLogix works diligently to provide competitive compensation in all geographies we support. Input like this is important as we continue working to improve the employee experience. We appreciate you taking the time to share your perspective.

Explore other reviews about InteLogix

5.0
19 Sept 2025
Recommend
CEO approval
Business outlook

Pros

good benefits. Work from home available

Cons

nothing but positive environment for me

3.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The managers are some of best I have ever had. When you need help they are always willing to step up and help.

Cons

Sometimes mandatory overtime is inconvenient.

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InteLogix Response
4w
Thank you for sharing this! We're proud of our management teams and glad that support has been a consistent part of your experience. Feedback like yours is exactly what has earned InteLogix a Great Place To Work® certification. We also noted your comment on mandatory overtime, and we will continue to evaluate how we staff and schedule our teams. We appreciate you being part of our team.
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