Massive layoffs are unpredictable! - Customer Service Representative InteLogix Employee Review

1.0
25 May 2025
Recommend
CEO approval
Business outlook

Pros

You work remotely from home.

Cons

PTO and Holidays are required to be worked back in to a 40 hour week or you lose incentive pays!

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InteLogix Response
1y
Thank you for sharing your experience. We understand how difficult organizational changes can be and take concerns about communication and job stability seriously. While certain business shifts are sometimes necessary, we know that how we communicate through them matters just as much. Your feedback regarding incentive structure and team communication is heard. We're reviewing our policies and manager training to ensure that expectations are clearly communicated and that all employees feel supported and informed. We appreciate your contribution to InteLogix and your input, it helps us improve! Please reach out to our HR department with any questions further, US.HumanResources@InteLogix.com. —The InteLogix Team

Explore other reviews about InteLogix

5.0
19 Sept 2025
Recommend
CEO approval
Business outlook

Pros

good benefits. Work from home available

Cons

nothing but positive environment for me

3.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The managers are some of best I have ever had. When you need help they are always willing to step up and help.

Cons

Sometimes mandatory overtime is inconvenient.

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InteLogix Response
4w
Thank you for sharing this! We're proud of our management teams and glad that support has been a consistent part of your experience. Feedback like yours is exactly what has earned InteLogix a Great Place To Work® certification. We also noted your comment on mandatory overtime, and we will continue to evaluate how we staff and schedule our teams. We appreciate you being part of our team.
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