Pros
The occasional lunch and great co-workers.
Cons
The work environment is often toxic and manipulative, especially in interactions with agency partners and clients. Upper management frequently fails to lead effectively—instead of supporting their teams, they allow them to struggle and deflect blame onto junior staff, even when the root cause is clearly a lack of direction and leadership. Job roles and expectations are constantly changing without thoughtful planning or communication, which leads to confusion across cross-functional teams. This instability not only damages internal morale but also erodes trust and effectiveness in client relationships. Sustainable growth and collaboration are nearly impossible in a structure where leadership avoids accountability and processes shift without a strategy.