Pros
MSP work is absolutely fast paced and stressful, but look - if you're willing to put in the work and really want to learn, Intech is one of the best places to do it. There's always someone smarter than you, and at Intech, those people are happy to help you. This means happy techs and happy clients.
- They hire great people that make the work environment pleasant
- Emphasis on accountability means that time entries and documentation are really well built out, which has a positive impact on both clients and techs
- CyberSecurity program being deployed to clients right now
- Managers that actually listen to your concerns and make changes
- Free downtown parking (BIG)
- Certification program for continued learning
- Free lunches, surprise bonuses, team drawings for cool stuff, quarterly office outings
- Freddy
Cons
- On-call: 24 hour support taken in weekly shifts for SysAdmins. They're trying to alleviate/do away with this system
- Pay could be more competitive. MSPs as a whole suffer from this, but the amount you'll learn makes up for it