Small company good for freshers but suffers from stagnation, no skill enhancement and job security in BPO division. - Team Leader BPO Intelegencia Employee Review

2.0
30 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Work Life balance, Free Family Medical Insurance, Recreation Facilities like Badminton, Table Tennis, Carrom, Bean Bags, Free Meals, Inhouse Cafeteria, Homemade like Coffee, Tea, Employee Benefit Sessions, Accommodating and Collaborative Peer Group, Reasonable Compensation for the volume of work.

Cons

No Skill Development, Stagnation in BPO division. No job security, lost a lot of clients during Covid 19, resulting in huge lay offs and restructuring. No presence of a professional well trained experienced business acquisition team so not many new clients coming in. Growth happening primarily by way of mergers with Manila, Philippines unit.

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Intelegencia Response
5y
We are sorry to hear that your experience at Intelegencia did not end well, despite a long tenure of 3 years with us. The beginning of the covid pandemic posed a challenge for a lot of companies, not just Intelegencia and a lot of companies were forced to take harsh decision of down-sizing and layoffs. Despite that, we managed to retain more than 90% of our workforce, no salaries were with-held, and even annual appraisal have been done suitably. And given our business acquisition and management efforts, especially during the pandemic, we have managed to grow the team exponentially, not just in Manila, but in India too.

Explore other reviews about Intelegencia

4.0
11 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Good working environment. Good people to work with.

Cons

Low balling offer. Should prioritize their employees.

3.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great schedule. Free lunch everyday,

Cons

Lots of politics. No growth.

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