RUN - Support Engineer II Intellisuite Employee Review

1.0
23 Mar 2010
Recommend
CEO approval
Business outlook

Pros

Great health benefits, 100% covered no out of pocket expenses.

Cons

Worst job I've ever had. They run the help desk lean so all you are doing is running from fire to fire. I was basically lied to in the interview where I would be splitting my time between projects and support. I only ever had time for support issues. Projects that were proposed by me that would increase efficiency, reduce downtime for users and free up time for Engineers were ignored and swept under the rug.

Explore other reviews about Intellisuite

5.0
5 Jun 2023
Recommend
CEO approval
Business outlook

Pros

IntelliSuite values their employees and gives them freedom to grow and pave their own paths to success. There is always an abundance of work, and if you put in the work you will be proportionally rewarded.

Cons

Being a tightly run operation, sometimes there is an unexpected volume of work. However, we always seem to get through the hard times and that is preferable over not having enough to do.

4.0
11 Nov 2011
Recommend
CEO approval
Business outlook

Pros

Great healthcare benefits. Premiums 100% paid by the company. Quaterly bonuses paid every quarter so far in 2011. Additional bonuses for engineers based on performance. Overall a great company to work for.

Cons

The company runs a very tight operation and as such does not allow waste. As a result, all employees must pull their own weight - otherwise you will stick out like a sore thumb. There is little room to goof off during work. Sometimes you are required to work from home after hours and some weekends to complete your work. Be ready to be on call at least one weekend every few weeks.

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