Overall good company - Customer Service Representative (CSR) Interactive Brokers Employee Review

- Best Salaries and good work culture

- Old technology so be prepared

Good benefits (50% up to 5% 401k match, paid lunches, fully paid medical plan). Work-life balance is decent; it's rare to be asked to work more than a 45-hour week. It's a good place to break into fintech, particularly in client services.

A largely uncollaborative and sometimes toxic corporate culture outside of client services. Unless your name carries weight with management, your colleagues, even at lower levels, can be unresponsive or downright hostile, making it difficult to accomplish anything. Upward mobility and career development opportunities are limited, which reflects the company’s focus on automation and a lean operating model.