Working here is like being on punishment - Anonymous employee International SOS Employee Review

1.0
24 Mar 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The work week is shorter - more days to have downtime - You can really familiarize yourself quite a bit about healthcare systems in other countries - The benefits package is nice - It's kind of neat getting to work alongside doctors and nurses because you can acquire more knowledge about medical terms and conditions - Your level of geography may increase if you go in with limited knowledge of it - based on other people's comments, the training is more extensive - you'll work on some wild/interesting cases - You do get to use your language skills a decent amount of time (depending on what you speak)

Cons

- Way too much gossiping between the managers and trainers; forget about trying to make an impression, as that's already been done for you - No positive feedback--you only hear about your work when you've done something wrong - Sr. management makes rash , unfair, poorly justified decisions - The scheduling almost never seems adequate. What's the point of constantly having understaffed weekends and nights, and then needing to ask people to go in for overtime? That's inefficient spending - Woe unto you if you don't have any buddies going into this place. Those buddies keep you from getting reprimanded as harshly--if even at all--when you mess up your work - They say there's a learning curve of about 1 year, and they tell you that you're going to make mistakes, but it's ok. Resist from buying into this, even after multiple people come to you with this garbage - The computers are slow, and the software frequently crashes - Some of the managers are so ridiculously snarky, I would wonder why I'd even try to stay positive. God forbid you ask for a break from answering the phones to work on your cases. You'll be fed quite some attitude. They do, however, constantly encourage you to ask for a break if you think you need one

Explore other reviews about International SOS

5.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- Friendly Co-workers. - Very clean environment. - Lots of room to GROW! - Everyone is there to help if needed. - Great benefits & incentives

Cons

I don’t have any cons.

3.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Interesting work, good people, decent work life balance, sometimes

Cons

Changes rules and procedures more than I change pants, but consistently does not fix outdated systems and processed

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