Pros
Decent pay, great brand name, and great people. While leadership could be a mess, engineering, product, and design teams were full of smart and kind people who cared about each other's growth and their customers.
Cons
The company felt a little directionless at times, with leadership constantly making pivots to roadmaps in desperate and quick attempts to make Mailchimp more profitable and competitive. These half-baked attempts at fixing things lead to unnecessary reorgs, long nights and weekends worked, fruitless features, and ultimately mass layoffs as Mailchimp was pulled out of a growth phase and is now seemingly in survival mode.