Culture needs to change - Consultant Investigo Employee Review

2.0
10 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Excellent commission structure if you're a TOP biller (if you're not then the thresh hold makes earning commission a hard slog) Fantastic marketing team The work put in to fundraising for the selected charity each year is amazing

Cons

High turn over of staff due to the increasingly toxic culture No longer recruit based on talent / skill but more to reach headcount targets Internal politics are very time consuming - shouldn't have to worry about colleagues poaching your jobs and clients As headcount has grown and more managers and directors are brought in from external sources, it has turned into a KPI managed business

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Investigo Response
7y
Thank you for taking to time to leave us a review, we appreciate your insights and most importantly want to look at how we can improve your experience. From the details above I can see you have been with us for over 3 years and will no doubt be an established part of the Investigo team. It is vital for us to gain an understanding as to what has changed for you and what we can work on going forward. You can be rest assured we never want to see our culture referred to as ‘increasingly toxic’, as our culture is usually a welcome fixture in the ‘Pros’ list and something we are incredible proud of. We can see from your review that it is not all ‘Cons’ and thank you for the positive comments. If we could take this opportunity to address some of the less positive feedback. We are a growing business, at our largest headcount to date, developing new markets and diversifying our offerings. Evolving will always create a degree of change which can be challenging for a time. Whilst we all settle into the new opportunities these changes offer we can expect a degree of disruption, new parameters and understandings are being scoped out and established areas are changing to cope with an evolving market. That is not to say anyone should be made to feel like a cog in a wheel, our success now as always, will be down to the skill and expertise of our people. As we have said before the beauty of Glassdoor reviews are the anonymity and the frankness this allows, we can act generically to improve on areas that need our attention and that is great. What would be even better is if you felt you could speak to someone ‘neutral’ within the business, in the strictest confidence it will remain anonymous. If you feel you are able to we would like to ask you to contact Lisa Holberton so we look to remedy some of your concerns.

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