The members were very kind and great people to work for
Cons
It was a dirty place that need renovation
Invited Response
2y
It is great to hear you enjoyed interacting with Members. However, we're sorry to hear you felt the facilities need renovation and that compensation didn't meet your expectations. We take great pride in our facilities and their upkeep and we encourage any current team member who may share similar questions or concerns to share their feedback with their direct supervisor so that we may address them. Thank you for being a part of our team!
Well-established brand with a large national network and strong name recognition
Variety in day-to-day responsibilities, especially in member-facing and event roles
Exposure to valuable systems and tools (CRM, event management, hospitality tech platforms)
Opportunities to build strong relationships and deliver meaningful experiences
Members are genuinely enjoyable to work with and are often the highlight of the role
Cons
Leadership experience can vary significantly by location, impacting team culture and consistency
Disconnect at times between corporate expectations and day-to-day club operations
Inconsistent communication between levels of leadership, which can create confusion and misalignment
Employees may not always feel fully supported during internal processes or decision-making
At times, feedback or concerns raised may not feel fully acknowledged or consistently addressed
Policies can feel more focused on organizational protection rather than employee advocacy