1.0
25 May 2026
Former employee, more than 1 year
Sydney
Recommend
CEO approval
Business outlook
Pros
Highly rewarding role supporting individuals and families during difficult and emotional times Opportunity to make a meaningful difference in people’s lives Developed strong empathy, communication, and interpersonal skills
Cons
Limited flexibility in working arrangements Inconsistent leadership presence, with management sometimes unavailable without notice Perceived imbalance in workplace entitlements (e.g. time off in lieu and work-from-home arrangements not equally supported) Communication gaps within the team and leadership Management style at times felt unapproachable, impacting team support and morale