Pros
The company gave me a chance to grow by hiring me with minimal experience, and I’ve gained invaluable knowledge since starting. They offer two hours of paid training weekly to work toward certifications, which is an outstanding perk. Drew, the head of the service team, is both incredibly knowledgeable and an excellent mentor. The team is down-to-earth, supportive, and always willing to lend a hand. There’s a strong emphasis on maintaining thorough notes and updating documentation, which are essential skills in the field. The customers are friendly, and I’ve never had a negative interaction with them. I’d highly recommend this job to anyone starting out in IT.
Cons
The pay could be more competitive.