Best retail job I've ever had - Anonymous employee J. Crew Employee Review

5.0
9 Jul 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- AWESOME discount - Amazing, friendly, supportive staff, including management - Very little inside drama - You were always kept on the same page as everyone else, either through a brief snapshot of the day before your shift starts, or a quarterly store meeting

Cons

- Retail hours, so holiday time-off is hard to come by - There was some staff turn-over, but I've seen way worse

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

2
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