Sometimes I love it, sometimes I can't wait to get out of there. - Anonymous employee J. Crew Employee Review

3.0
7 Dec 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Atmosphere is amazing, people are incredible, a great way to learn a lot about fashion and to meet new friends - both within and outside the company, Associate discounts are quite nice as well.

Cons

Pay is terrible, no joke! For the amount of work we do and all hours we put in, I'd love to start getting paid more! Retail hours are terrible in general - so that's a nobrainer. Upper levels prefer to overlook a lot that goes on within certain stores, even after hearing a lot of complaints from employees and receiving many emails and calls through open talk. Some managers are unmanageable themselves, if not to say more: it is, unfortunately, a proven fact at this point, yet seniors choose not to do anything about it.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

2
See reviews by: Helpful|Rating|Date|All