My experience with the new J. Crew outlet store in OpryMills Mall is horrible! - J Crew Sales J. Crew Employee Review

1.0
9 May 2012
Recommend
CEO approval
Business outlook

Pros

The only positive thing that I may say about J. Crew, is the fact the associates get an amazing discount. The job is very, very easy.

Cons

Here is the downside about working for J. Crew. The pay is HORRIBLE!!! We as associates are barely making ends meet. The DM has changed their mind about giving fulltime to assoicates, even though we are still working fulltime hours. The level of respect from management to the associates, is down right rude, condensending and unfair. We are all grown ups that work in the store, but we are snooped upon and spoken to like we are children. We are made to feel very dumb and plain stupid. We as associates in this store, find the upper management to be very, very snobby and ill mannered. I have worked in retail for 17 years, and this job ranks as one of the worst jobs I have had. We work so hard in that store and we get the J. Crew cards and we are never given thanks. We worked over nights last week for the CEO to show up. He showed up alright, just not in our store. We were the last on his list and he had to catch his personal jet back home to NY. Talk about a major let down"(

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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