Minimal Growth - Anonymous employee J. Crew Employee Review

3.0
23 May 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great health benefits, 50%, 30% off discounts, and a month of PTO for full-time associates. Casual work environment and mostly pleasant people to work with.

Cons

When the call center first opened up, there was a lot of room for growth and promotions, but this has since stopped. Upper management does not share prospective company changes with floor associates leaving many people to spread rumors and gossip.

Explore other reviews about J. Crew

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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