Pretty good place to work - Sales Support Associate J. Crew Employee Review

4.0
9 Jul 2017
Recommend
CEO approval
Business outlook

Pros

Relaxed atmosphere Friendly customers Reasonable and understanding management Good employee discount

Cons

Repetitive workload Pretty low starting pay

Explore other reviews about J. Crew

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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