Great if you are only working for the discount - Sales Support J. Crew Employee Review

2.0
25 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Great discount and decent product. Loyal fan base who is genuinely excited and knowledgeable about the company. The men's suiting is the best of the rack suiting available.

Cons

Low pay. Company is unable to compete with fast fashion. Customers have been trained to expect everything to be on discount or sale all the time. Jenna and Mickey were really out of touch with the market. Impossible to make a living or even pay bills at a company that is going under and doesn't take action to fix.

Explore other reviews about J. Crew

5.0
21 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Good base of customers to work with.

Cons

Small store with low hours to give.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

2
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