What made the experience great is the people you worked with not that actual job. - Sales Associate J. Crew Employee Review

4.0
28 Mar 2014
Recommend
CEO approval
Business outlook

Pros

My location was of lower traffic so it was a much more lax atmosphere. Management was fun as well as my colleagues. There was slight pressure to sell but nothing over the top. I was part time but they were pretty flexible when I needed days off for school or etc. Usually had lots of sales competitions where you could win money/free items

Cons

Once a lot of the old management left it was replaced with people who were much more controlling. Once this happen it was a not so great place to work.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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