Truly a great place to work - Sales Support Associate J. Crew Employee Review

5.0
9 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Management is great and very approachable. They really work to build a team that cares about J.Crew as a brand and represents the company well. Everyone gets along for the most part and it's actually enjoyable to go to work. They're also really flexible about working around scheduling issues. I was able to change my schedule every semester while a full-time college student and they didn't get upset about it, they actually were super supportive. They provide training throughout the year and are good about keeping employees in the know about corporate changes. Also, the discount is a huge benefit and they offer a number of other benefits even to part-time employees. Overall, J.crew a really great company to work for!

Cons

On call shifts can be frustrating. Also, a shortage of hours during the spring and summer.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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