Disappointed - Store Director J. Crew Employee Review

3.0
26 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Work life balance, great full time benefits and PTO. Discount. OT not required for managers during holiday season. Great West Coast Regional Director and Market Directors. Regional and Market Directors are approachable and supportive.

Cons

Company runs stores on minimum payroll making workload almost impossible to complete. Store designs are not functional work spaces to complete daily tasks. Safety, ADA and fire code regulations are not priority as stores aren't designed with adequate space to comply with basic regulations. Poor communications from headquarters to stores. Corporate has no consideration for what it takes to operate an efficient store.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

2
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