Best retailer to work for, if you choose to work retail - Associate Store Manager J. Crew Employee Review

4.0
3 Nov 2014
Recommend
CEO approval
Business outlook

Pros

If you are going to work retail, please work here. The best retailer I have worked for, period. The company cares, and works to promote associates.

Cons

The cons would be the same for any retail management position: long weekends, annoying customers, and a lack of work/life balance.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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