Interesting in the End - Anonymous employee J. Crew Employee Review

3.0
24 Aug 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

J.Crew has a great product line that essentially sells itself so the work of a sales associate is very little. They have a very loyal customer base and they always know what they want and how it should fit.

Cons

The managers in my store seemed very inexperienced and like they were constantly trying to make friends instead of keep a professional life. The scheduling was all over the place and we seemed to be hiring people when there weren't hours in the store to be hiring them. Employees were never quite treated with the intellectual respect we felt like we deserved and we all tired rather quickly of this.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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