I feel cheated. - Customer Service Representative JCPenney Employee Review

1.0
18 Apr 2012
Recommend
CEO approval
Business outlook

Pros

you get 2% discount on a perches. they have a big dinning room. they are inside the mall.

Cons

they will work you to death. if people don't apply for credit card they make it like it is your fault. they hire you saying you are here as permanent employee, but after big holiday they tell you that they no longer need you and you were hired only for the holiday.. so never leave your permanent job for jc penny. you might find your self in the cold after Christmas day.

Explore other reviews about JCPenney

5.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Laid back work, nice people to work with.

Cons

Sales driven. There doesn't seem to be much training on how they want the cashiers to do their job.

3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

easy job, slow most of the time, need to be able to find things to do to keep busy

Cons

when its slow you are barely scheduled for hours, need to get credit card applications

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