Too much work not enough pay - Sales Associate JCPenney Employee Review

3.0
8 Apr 2009
Recommend
CEO approval
Business outlook

Pros

20% Discount Can use coupons with discount and/or on sale items Flexible schedules I liked JC Penny because their circulars were available weeks in advance so I could get coupons and wait until whatever I wanted to go on sale and get it for practically free. I loved using the 10 off any purchase coupons. Also they accepted photocopied coupons so I had a ball!!!!

Cons

Low Wages Understaffed (Customer Service) Managers never available when needed Wanted Customer Reps to get people to sign up for credit card Even thought I got items for free (legally) I still was paid lower than most Sales Associate positions. Whenever there was a problem and a customer requested a manager the manager was never to be found. Also they pressed the issue of getting people to sign up for the JCP credit card.

Explore other reviews about JCPenney

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work super chill and easy

Cons

No cons prefect for college and high school students

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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