Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      JCPenney

      Is this your company?

      JCPenney reviews

      pros and cons of penney's - Customer Service Associate JCPenney Employee Review

      4.0
      23 Jan 2010
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Most co -workers are great and they are like family. The customers are usually pretty easy going as well.

      Cons

      Management sucks..if you get on their bad side you are there forever! They have a lot of favortism!!!

      Explore other reviews about JCPenney

      5.0
      21 Jun 2026
      Maintenance technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

      Cons

      Pay was low for the work load.

      3.0
      25 Jun 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      its a good starter job for someone in high school

      Cons

      schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

      See reviews by: Helpful|Rating|Date|All
      Related searches: JCPenney jobs | JCPenney salaries | JCPenney benefits | JCPenney interviews
      JCPenney reviewsJCPenney Customer Service Associate reviewsJCPenney review