Lack of Transparency, Overworked - Associate Buyer JCPenney Employee Review

3.0
11 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Pay is better than many retailers at corporate level. The people are awesome. The learning curve is steep and but you will be better at what you do for it, as long as you are willing to pursue answers and put in the initiative.

Cons

The work/life balance is non-existent. The company is unwilling to build out teams correctly in order to manage workload. All cross-functional teams are overworked and lack support. The company is more concerned about their bottom line than their employees. There is also a huge gap in understanding and expectations from the Director level and above of processes and deliverables and the time needed to complete. Additionally, milestone deliverables/presentation and due dates are not thought through and are constantly falling on days with other major deadlines. Teams are constantly asked multiple times to redo work. CMO is more concerned with aesthetic, than true business driving product. The company is slow to recognize talent and is more concerned with “putting in your time” vs ones abilities and accomplishments proving they are ready for the next step. It is a highly political and old-school work environment.

Explore other reviews about JCPenney

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

Cons

Pay was low for the work load.

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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