policies are there for a reason - Sales Support Assistant JCPenney Employee Review

1.0
7 Oct 2010
Recommend
CEO approval
Business outlook

Pros

There is a decent employee discount (20%), job is easy to understand and complete, most non-supervisor employees are nice to work with.

Cons

Rarely have I seen policies on schedules and hours actually followed. Employees are frequently verbally abused by management and customers. There is an extreme disconnect, and lack of communication, between levels of employees. Health and family come last here.

Explore other reviews about JCPenney

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

Cons

Pay was low for the work load.

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

its a good starter job for someone in high school

Cons

schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

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