Enjoyable job, must like folding! - Customer Service Specialist JCPenney Employee Review

4.0
4 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Great group of people to work with, for the most part. Associate discount combined with coupons made for huge savings. Hours are flexible.

Cons

Marketing the credit card accounts is #1, you have to be able to sell credit. Folding and hanging clothes for hours on end. Some nights you don't know when your shift will end, because the store has to be in perfect order before leaving!

Explore other reviews about JCPenney

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

Cons

Pay was low for the work load.

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

its a good starter job for someone in high school

Cons

schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

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