Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Jamf

      Engaged employer

      Jamf reviews

      Support is looked down on - Technical Account Manager Jamf Employee Review

      3.0
      3 Jun 2016
      Technical account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Challenging, Constant Learning, Dogs, Health Benefits, Friendly Colleagues within the same team. Pong and Shuffleboard if you have time. Will recommend to a friend to get their feet wet in IT and learn corporate values. Established sysadmins and IT professionals in the area will more than likely take a salary cut.

      Cons

      No career path within the support department. Talent is bled out to other departments. Raises are to a minimum and only done once a year. Not only are you a Technical Account Manager for your clients, but also a call/chat support rep for all the other accounts. You're very busy and only able to perform true TAM duties about 5-6 hrs a day, so overtime is common occurrence and it's very stressful.

      Explore other reviews about Jamf

      5.0
      25 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits, culture, and community drive Jamf. Pay can always be better, but is fair to the market.

      Cons

      Some growing pains recently, maturing from a start-up to a stable company with new technology, such as AI, competing with internal resources.

      2.0
      12 Jun 2026
      Technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are pretty much the only positive at this point. Working hybrid is nice, but pales when we used to be fully remote with no issues.

      Cons

      The senior managers of Technical Support are driving this org into the ground. Employees are no longer a human, no longer an employee; we are now just numbers. KPI requirements have gotten ridiculous requiring employees to almost literally fight over available work to make ourselves look better. Its a complete sham, a numbers game. There are those of us that are legitimately here for our users and administrators, but the quantity of work has vastly outweighed the quality.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Jamf jobs | Jamf salaries | Jamf benefits | Jamf interviews
      Jamf reviewsJamf Technical Account Manager reviewsJamf review