Pros
They will treat you well if you perform well and as long as they need you. People are nice, friendly environment Always busy and can usually get overtime Hour lunch
Cons
Several people have been good performers and one day management decides they don’t need them any more so they hunt for minuscule things to get someone fired. Management is often too busy or gone to take care of the group let alone an individual. Training is often a joke or a waste of time. Why am I sitting in this room learning about something that doesn’t apply to me when I could be clearing one of the 50 voicemails. They will treat you like a child. If you’re in one of the “lower” positions they will let you know it by favoring those in sales or cancel dept They are paying way too little for what they expect of you. Admin assistant is a lie. You are a call Center representative. They basically trick you with that on the craigslist ad. This is a phone job and you will be on the phone from the minute you walk in to the minute you walk out and if you’re not, then you will get in trouble for having low call volume