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      KONE

      Engaged employer

      KONE reviews

      Pilot program for Customer Service Analyst has been eliminated by Kone headquarters. - Customer Service Analyst KONE Employee Review

      4.0
      23 Feb 2010
      Customer service analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent working relations with mechanics. Truely are sincere and create more than a working repore with the branch personnel. This is a tight knit branch which does care about each other along with the business aspect.

      Cons

      Massive organization and with recent changes in the economic situation the the inability to grow or move forward personally and professionaly had become limited in the last two years in the branch I was located at.

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      5.0
      24 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      good company to work well

      Cons

      sometimes the work gets toom much

      1.0
      3 May 2026
      Finance
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits were great although expensive. Lots of flexibility with your schedule for appointments. 2 days in office 3 days work from home. Good PTO and 401k was great.

      Cons

      There are a lot of great reasons to work for Kone but overall the environment isn't great. Management has their favorites so the employees that aren't within that circle are treated poorly to the point of quitting.

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