Pros
- Pay for some roles is above average - Historically, the company hosted quarterly in-person summits that were excellent for team bonding (though these have recently been scaled back because of budget) - Originally hired as a remote-first organization (recently, employees were mandated to come to the office)
Cons
- Heavy reliance on a very few anchor clients has led to instability and layoffs across global offices (Australia & Canada) when those accounts fluctuate - Promotion and bonus cycles often feel dictated by favouritism rather than objective peer feedback (you can write and achieve the SMARTest goals, but you won't get anything) - Critical information is often gatekept by leadership, leading to embarrassing situations where clients are sometimes better informed than the internal delivery team - Annual leave is 21 days, but ~10 days are consumed by a forced year-end shutdown - Management is aware of the toxic shifts in culture, but their response is purely performative; employees provide the feedback and action plans, but there is zero concrete execution from the top