Supportive and Ambitious Emvironment - Anonymous employee Kajabi Employee Review

5.0
18 Jul 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are definitely more things I enjoy about working here than not. I think the quality of employees here is fantastic, it makes getting projects done really enjoyable when you like who you're working with and they are good at their jobs! There is a huge element of empowerment and anyone is encouraged to bring ideas or projects to the table which I love. Plus what we do is awesome! I love working with Heroes and getting to hear and see about all their stories- they truly are so inspiring. Personally, I have felt really effective, productive and supported during my time here.

Cons

I'm a huge believer in having the right processes so that people can focus on doing their best work. If the goal is to move fast and have ICs and individual teams be effective then the right processes need to be in place to support that.

Explore other reviews about Kajabi

5.0
19 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fast paced, AI forward, strong leadership

Cons

Sometimes chaotic, not for the feint of heart

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Kajabi Response
2mo
Thanks so much for sharing this. It's appreciated and this enthusiasm, (and honesty about the sometimes chaos serving Experts in a very dynamic time) is beyond awesome.
1.0
29 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Most popular AI tools are approved for use in workflows

Cons

Compensation is below market, especially given the pace and expectations. Employees are not set up for success—onboarding is limited, tooling is often insufficient, and efforts to improve team operations tend to go unrecognized. The company operates with constant urgency but lacks a stable strategy. Frequent restructures, shifting priorities, and unclear product direction create an environment of thrashing rather than execution. Work is often duplicated, abandoned midway, or deprioritized after significant effort, which leads to burnout and loss of institutional knowledge. “Lean teams” combined with high pressure results in constant context switching, declining quality, and attrition of experienced talent. There is also a disconnect between leadership messaging and reality—ambiguity is often framed as “high standards,” leaving teams without clear goals, success metrics, or direction. Psychological safety is low. Leadership changes and layoffs happen with limited transparency, creating a fear-based environment where people are hesitant to speak up. Despite messaging around meritocracy, there are visible inner-circle dynamics, and advancement can feel tied more to visibility than impact. AI is heavily emphasized, but without clear strategy or defined use cases. In practice, this translates to pressure to produce more rather than meaningful improvements to workflows or customer value. There are also signs of deeper product and business challenges: inconsistent pricing strategies, aggressive promotions, and a lack of cohesive enterprise direction. Sales and product teams are often misaligned, which impacts customer trust. Overall, there is a significant gap between how the company presents itself (high-performance, builder-focused, AI-driven) and the day-to-day experience (reactive, unclear, and unstable).

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