Delays in addressing and resolving problems indicate a lack of genuine account management. The leadership structure is predominantly composed of administrators who report to a select few individuals at the top, giving a false sense of support. When promised assistance, it often translate to being left to figure things out independently. Employees are burdened with an overwhelming workload and responsibility. They are expected to fulfill various roles, from sales and billing to operations and partner success, without receiving adequate compensation. Individuals should carefully evaluate their options before considering employment here!