Former Employee - Anonymous employee Kaseya Employee Review

2.0
9 Sept 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co-workers were some of the best to work with, everyone was friendly and willing to help one another in order to succeed. Work space was roomy. Good vacation benefits. Company at least tries to be accommodating in terms of ideas presented by employees.

Cons

Management (before buyout and after) was a complete mess. Too many conflicting ideas which in the end did not benefit it's employees and in the long term it greatly impacted the customer in a negative way. Employees, especially those in Sales and Support, were forced to keep customers waiting for many many days and weeks for bug fixes, some that were absolutely business impacting. Support is forced to do the jobs of tiers above their level and nearly all the time had to find work-arounds to at least give the customer, which should not be the case.

Explore other reviews about Kaseya

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

easy to make money if you don't mind dealing with politics and are likable

Cons

office politic heavy, if you're not liked or make an impression - you may never make money.

1
avatar
Kaseya Response
6d
Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
3.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Resources are available to learn from

Cons

Low customer confidence, little to no support

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