Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Kaseya

      Engaged employer

      Kaseya reviews

      This job isn't for the Faint of heart. - Technical Support Engineer Kaseya Employee Review

      1.0
      24 Oct 2023
      Technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      You Learn A lot about I.T this job covers many areas of I.T

      Cons

      Its a sweat shop The pay is awful Management will promote someone because they like them and not because they are good at their job. Managment expects you to take 25 calls and solve 30 cases during your 8 hour shift. They also don't alllow much time for you to catch up on cases. They WILL lie to you about promoting you or raising your pay just to keep you with the company.

      avatar
      Kaseya Response
      2y
      Thanks for sharing your candid thoughts about working at Kaseya. Promotions are always based 100% on merit and performance. Those who excel at their job are rewarded both financially and with upward mobility. There is no favoritism at Kaseya, as our culture is all about accountability and evaluations are based on metrics. This is truly a place where anyone who puts in the work can succeed.

      Explore other reviews about Kaseya

      5.0
      2 Jun 2026
      Senior account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      easy to make money if you don't mind dealing with politics and are likable

      Cons

      office politic heavy, if you're not liked or make an impression - you may never make money.

      1
      avatar
      Kaseya Response
      2w
      Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
      2.0
      19 Apr 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      -Exposure to SaaS -Decent product if it worked -Vision makes sense -Cutthroat immorality & favoritism are the only upward paths -Equity program (now dead)

      Cons

      -Products generally dont work, no confidence in selling them -Current Leadership is completely out of touch with the reality of their workforce/operations - Claws back commissions on deals you never sold / received attainment/comms on (not sure how this is legal) -No WFH flexibility. -PTO is not respected. Paternity leave is frowned upon but somewhat respected. IN most cases, still expected to produce -Consistently misleads employees on intiatives, and borderline falsifies layoff rationale -Equity program is likely funny money at this point. prev CFO fired, and was actively involved with Enron scandals. replacement CFO gutted for quick sale of company by PE and bailed out when he saw it was impossible -Vast majority of clientel is with Kaseya out of pure hostage scenarios through predatory contract policies

      3
      avatar
      Kaseya Response
      2mo
      We apologize that this has been your experience, as it is not what we strive to create for our team members. Through feedback like yours, we are making improvements to enhance the employee experience and ensure every team member feels valued. We also respect the personal time of our team members, including parental leave, as we continue aligning our people initiatives with our company’s growth. Thank you for being part of our team.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Kaseya jobs | Kaseya salaries | Kaseya benefits | Kaseya interviews
      Kaseya reviewsKaseya Technical Support Engineer reviewsKaseya review