The best day I had at work was the day I handed in my notice - Corporate Office Staff Kathmandu Employee Review

1.0
19 May 2022
Recommend
CEO approval
Business outlook

Pros

- Good staff discounts on gear

Cons

- Very little opportunities for career progression, I never had an IDP during my entire time there even when I asked for one multiple time. - Annual raises are insultingly low. There are also no bonuses or performance-related renumeration, so the incentive to do a good job is very low. - Constant pressure from upper management to work overtime and on weekends without compensation. Time in lieu was promised but never given. - HR pat themselves on the back for 'best workplace' awards meanwhile many staff have breakdowns once they get home after work. - Pay bands for my position were significantly below market rate. When I raised this with my manager they said that HR would review this and I never heard back from them. - Staff turnover is very high, and they're struggling to hire replacements which means that existing staff are being overworked and getting burned out. HR appear uninterested to put in the effort to retain staff. - No perks aside from the staff discount. - No education opportunities for office staff outside of courses teaching you about Excel. - The project managers in other departments are frustrating to work with, never being able to give a firm answer or constantly changing their minds. - Poor communication from upper management regarding job security. Multiple restructures occurred during my time and they always led to an increase in workload, no pay changes and decreased staff morale. - HR is very unapproachable and don't take criticism well, leading to a lack of willingness amongst staff to report issues. - Support to WFH is very minimal, with staff expected to provide everything for themselves. Even then they still only allow you to WFH if you absolutely can't come into the office, despite the policy being hybrid. - Very minimal social opportunities, with industry event attendence discouraged unless you're a member of the executive team. - Upper management is very quick to play the blame game if something goes wrong, but never offers positive feedback when things are going right. I always felt underappreciated/undervalued at work.

Explore other reviews about Kathmandu

5.0
13 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Nice environment to work in. Busy shop

Cons

Shifts can be short and not reliable

3.0
23 Aug 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Kathmandu has excellent POS systems, merchandising materials, and online training. Systems were simple and laid out cleanly. The work atmosphere was quick and busy but very rewarding and interesting.

Cons

Upper management held ridiculous store sales targets based solely on the performance of the year prior. They obviously had never worked in retail before. On the job training could be improved to better learn upselling techniques.

4
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